Kevco (GB) Ltd Information

About Us

Our mission is to provide unrivalled customer service and service excellence to European Kirby owners. With over 15 years Kirby sales and service experience we are qualified to assist you with any questions you may have regarding any Kirby products. We also stock a complete range of genuine Kirby products plus pattern alternative parts at competitive prices.

Our Contact Details :

Kevco (GB) Ltd,
Unit 16 Petteril Side, Harraby Green Business Park, Tannery Road, Carlisle, Cumbria, CA1 2SS, United Kingdom
Phone: +44 1228 829010 Fax: +44 1228 592296 Email: sales@kevco-europe.com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit cards including Visa, Mastercard and Solo. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling

Postage and packing of ALL our Kirby products is FREE to ALL 25 EU countries.

These 25 countries are : UK, France, Spain, Portugal, Italy, Greece, Belgium, Austria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Hungary, Irish Republic, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Slovakia, Slovenia, Sweden.

For Kirby products that you want shipping to the UK we would recommend that you use our sister site "www.kevco.co.uk" for making you Kirby purchases.

Delivery Schedule

We hold a massive stock and we will normally dispatch your order to you within 2 business days.

Back Orders

In the unlikely event that your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Prices will include VAT at 17.5%.

Credit Card Security

All payments on this website are taken on a secure server by Worldpay, a subsidiary of the Royal Bank Of Scotland. After passing the invoice page in the checkout section of the website you will be transferred to a secure Worldpay page. Once there you will enter your debit card details into the Worldpay payment form. You will see the secure padlock symbol at the bottom of your browser which indicates you are paying on a secure server.

Guarantee

Kevco guarantee your satisfaction. Reconditioned Kirbys are guaranteed for 1 to 2 years as stated in the item description. All new parts and consumables are guaranteed for 12 months. All used parts are guaranteed for 3 months. All from date of purchase.

Reaching Us

If you need to reach us, please email us on sales@kevco-europe.com, alternatively, you can call us on +44 1228 829010 or fax us on +44 1228 592296 or write to us at Kevco (GB) Ltd, Unit 16 Petteril Side, Harraby Green Business Park, Tannery Road, Carlisle, Cumbria, CA1 2SS, United Kingdom.

Privacy Policy

Kevco (GB) Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. All goods returned within the 30 day guarantee period, in pristine condition, will be given a full refund.

Information Europe